Privacy Policy

Effective Date: 28 July 2025

1. Data We Collect

• Personal Data: Name, email, phone, profile photo, role, institution affiliation
• Academic Data: Course enrollments, attendance, assessments, quiz results
• AI Usage Data: Interactions with AI tutors, auto-graded performance, revision patterns
• Communication Data: Email/SMS logs, device tokens, preferences
• Financial Data: Fee records, payments (students), salary data (teachers)
• Audit Logs: API activity logs, timestamps, IP address, user identifiers

2. Use of Data

We use your data to:

• Deliver learning, assessment, and grading services
• Enable AI-powered personalization and analytics
• Manage student and teacher records and payments
• Send reminders, updates, and notifications
• Comply with accreditation, audit, and legal obligations

3. Data Sharing

We do not sell your data. We only share data with:

• Amazon Web Services (AWS)
• SendGrid
• Twilio
• Expo
• Google

All providers are under data processing agreements and bound to confidentiality and data security standards.

4. Data Retention

We retain data as long as your account is active or as required by law. You may request deletion or deactivation at any time. Some data may be retained for auditing, tax, or accreditation compliance.

5. Your Rights

• Access your stored data
• Correct inaccuracies
• Request deletion
• Request export in CSV or JSON format

Requests can be made in-app or via email.

6. Security

We use HTTPS, encryption at rest, access controls, audit logs, and 2FA. While we follow best practices, no system is completely secure.

7. Children’s Privacy

Children under 18 should only use the platform under institutional supervision or guardian consent. Institutions are responsible for compliance with local laws.

8. AI & Data Ethics

AI features may use anonymized learner behavior to generate suggestions or feedback. AI decisions are not final — instructors retain oversight. Users can opt out of AI tools if legally required.

9. Changes to Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page and communicated via app or email.

10. Contact

📧 Privacy & Legal Contact: sayhello@nagu.co
📧 Support: support@nagu.co
🏢 Nagu Corporate Private Limited, India